Postage costs

The shipping costs for the Netherlands and Belgium are free for orders of € 20.00 and higher. € 4.95 shipping costs will be charged under € 20.00.

For the other countries in the European Union, shipping costs are free for orders of € 30.00 and higher. € 15.00 shipping costs will be charged under € 30.00.

 

Delivery time

If an order is placed on a working day (Mon - VR) before 2 p.m., then 98 % of this will be brought to the carrier the same day.

However, it can take a while before you receive the order. This is because :

  • Weekend orders will only be treated on the next Monday.
  • Orders after 14.00 have at least 2 days delivery time (and often ordered in the evening).
  • Kalpa sometimes has a few hours behind with order processing due to large crowds.
  • Sometimes address details are incorrect and we have to check with you.
  • Both DPD, DHL and PostNL give target times for deliveries, but these are not always achieved.
  • Shipments outside the Netherlands always take a little longer.

The orders placed at Kalpa have a delivery time of:

 

To dawn Percentage delivery
1 day 25%
2 days 44%
3 days 12%
4 days 8%
5 days 4%
Six days 3%
7 days or longer 4%

90 % of the shipments are supplied via PostNL. The other shipments are via DPD or DHL.